Terms of service

Terms and Conditions – Saliah Foods

Welcome to saliahfoods.com, your destination for premium indulgence and thoughtful gifting. We strive to provide you with a seamless shopping experience and hope you enjoy everything our website has to offer.

These Terms and Conditions, together with any referenced documents, outline the terms under which goods are sold by Saliah Foods through this website. Please read them carefully before placing an order. By using this website or placing an order, you agree to be bound by these Terms and Conditions.

We may update these Terms from time to time without prior notice. The latest version will always be available on our website. When you place an order, you are deemed to have agreed to the Terms and Conditions active at that time.

If a legal requirement forces us to change the Terms after your order is placed (but before dispatch), we are obligated to apply the updated terms. Otherwise, the version active at the time of your order applies. If you do not agree with our Terms, please do not place an order.

Eligibility

To use our website and services, you must:

  • Be at least 18 years of age

  • Be legally capable of making payments using accepted methods

  • Agree to these Terms and Conditions

  • Enter into binding purchase contracts with us

Our services are for personal or gifting purposes only, not for commercial use. Orders suspected of commercial intent may be declined.

Access and Use of the Website

  • Access to our website is free and provided on an “as is” and “as available” basis.

  • We may change, suspend, or discontinue the website without notice.

  • We are not responsible for downtime or unavailability at any time.

  • You may link to our website fairly and legally, but not in a misleading or defamatory manner.

  • Guest checkout is available, or you can create an account. It is your responsibility to keep login credentials secure.

By placing an order, you consent to receive future offers via your provided contact details.

Intellectual Property

All content on saliahfoods.com—including images, text, graphics, logos, icons, music, and videos—is protected by copyright, trademarks, and intellectual property laws. You are not permitted to use, reproduce, distribute, or modify this content unless expressly authorized by Saliah Foods or the content owner.

User-Generated Content

By submitting reviews or comments, you agree:

  • You are solely responsible for your content.

  • We may use your content for marketing or other purposes.

  • We reserve the right to reject or remove content that is unlawful, offensive, defamatory, or promotional in nature.

Do not submit confidential or sensitive information publicly.

Order Process and Acceptance

Placing an order commits you to purchasing the listed items at the shown prices, including delivery charges and applicable taxes.

  • Orders are subject to acceptance and availability.

  • Items in your cart are not reserved until the order is completed.

  • A confirmation email acknowledges receipt of your order, but the contract is only formed upon dispatch confirmation.

Products, Pricing & Availability

  • Product descriptions and images are for illustrative purposes only. Actual products may slightly differ due to screen/display differences.

  • All items are made in a facility that processes nuts.

  • Prices are subject to change but will not affect already-placed orders.

  • If there is a pricing error:

    • If the actual price is higher: you’ll be contacted to confirm the order or cancel.

    • If the actual price is lower: we will refund the difference if applicable.

Delivery charges are separate and shown during checkout. For more details, see our Shipping Policy.

Payments

We accept:

  • VISA

  • Mastercard

  • PayPal

  • UPI

You must be authorized to use the payment method provided. We reserve the right to decline orders where payment is not authorized or if we suspect fraud.

Returns & Refunds

We guarantee all orders arrive in perfect condition. If you’re unsatisfied, contact us within 48 hours of receiving the order.

Approved refunds are processed via the original payment method within 10 to 30 working days.
For full details, see our Return Policy.